1. Service Fees:
Clients are responsible for paying all fees for the selected services online and offline. The specific fees and payment details are outlined in the service agreement or proposal provided by the agency.
2. Payment Schedule:
Clients are required to adhere to the agreed-upon payment schedule as outlined in the service agreement. This schedule may include upfront deposits, milestone payments, or recurring payments at specified intervals.
The agency will issue invoices for the services rendered, detailing the scope of work completed and the corresponding fees. Invoices will be sent to the client’s designated billing contact or email address.
4. Late Payments:
Late payments may be subject to additional fees or interest charges as specified in the service agreement. The agency reserves the right to pause or terminate services if payments are consistently overdue, pending resolution of outstanding balances.
5. Payment Methods:
Accepted payment methods include [list of accepted payment methods, e.g., credit cards, wire transfers, etc.]. Clients should use the designated payment method specified in the invoice.
All payments must be made in the currency specified in the service agreement. Any currency conversion fees or bank charges are the responsibility of the client.
Refunds for unused portions of pre-paid services may be issued at the discretion of the agency. Refund policies are subject to the specific terms and conditions outlined in the service agreement.
8. Disputed Charges:
Clients are encouraged to communicate any concerns or discrepancies regarding charges promptly. Disputed charges will be investigated, and any necessary adjustments will be made based on the findings.
Clients are responsible for any applicable taxes associated with the services provided. The agency will clearly communicate any taxes or fees not included in the initial service fees.
10. Service Suspension for Unpaid Invoices:
Failure to make timely payments may result in the temporary suspension of services until outstanding invoices are settled. The agency reserves the right to terminate services for clients with prolonged non-payment.
11. Force Majeure:
In the event of unforeseen circumstances or force majeure events that impact the ability of either party to fulfill their payment obligations, the payment terms may be adjusted.
Clients are strongly advised to carefully review the payment terms outlined in their service agreement and seek clarification from the agency on any points of concern or uncertainty.
This payment policy is subject to change and may be updated by the agency at its discretion.