Refund Policy

Effective Date: 01/12/2023

Thank you for choosing Pictocorp Media Private Limited. We are committed to providing top-notch digital services to our customers. Please read our Refund Policy carefully to understand how we handle refunds in compliance with Indian laws.

Overview

This Refund Policy applies to all customers who have purchased digital services from Pictocorp Media Private Limited.

Refund Eligibility

We offer refunds under the following circumstances:

  • Service Unavailability: A full refund will be provided if the purchased digital service becomes permanently unavailable or discontinued.
  • Quality Issues: If the digital service fails to meet the quality standards promised by Pictocorp Media Private Limited and the issue cannot be resolved within a reasonable time, a refund may be initiated.

Refund Process

To request a refund, customers must contact our customer support team at [info@pictocorp.com/+91 90430 88994] within three days of the purchase date, providing a detailed explanation.

Our team will review the request and, if deemed eligible, process the refund within 3 days.

Exceptions

Refunds will not be provided under the following circumstances:

  • Customer Change of Mind: We do not offer refunds for digital services due to customer change of mind.
  • Service Misuse: If the customer violates the terms of service or misuses the digital service, no refund will be granted.

Contact Information

If you have any questions or concerns about our Refund Policy, please contact us at [info@pictocorp.com/+91 90430 88994].

Amendments

Pictocorp Media Private Limited reserves the right to amend this Refund Policy at any time. Any changes will be communicated to customers through our website or other means.

By using our digital services, you agree to abide by the terms outlined in this Refund Policy.

Thank you for choosing Pictocorp Media Private Limited!

Pictocorp Media Private Limited
#3, Balaji Avenue, Cart Track Road, Velachery, Chennai – 600042
www.pictocorp.com
info@pictocorp.com / policy@pictocorp.com
+91 90430 88994/ +91 7358599008